April 2010
eNews Monthly
Headlines

We Will Rampage

Home Improvements Booming

Another Seminar Series Graduate

Upcoming Seminars

Community of the Month

Anniversaries

Employee Spotlight

Visit Our Website


We Will Rampage

The San Antonio Rampage put on quite a show at our 2nd Annual Hockey Night with the San Antonio Rampage on March 27th. Unfortunately, the Lake Erie Monsters came out on top 5-4 in a back-and-forth, exciting game. At next year's Hockey Night, we'll just need to rampage a little harder!

We had over 120 fans in the stands cheering on our team and having a good time. Everybody won a door prize - we had Rampage gear (jerseys, t-shirts, hats, backpacks, game used sticks) and C.I.A. Services goodie (polo shirts, t-shirts, hats and our collectible cowbells). Check out the photos on our website or by clicking here.



Home Improvements Booming

Spring is in the air and the days are longer so that means it time to get out there and do all the projects you've been planning over the winter. Although the economy is still rocky, there has been a boom in home improvement applications submitted to our office this year. We are running almost 20% more than last year with 1,637 applications submitted in the first three months of 2010.

Historically, as you'd expect, projects peak in the spring and fall off near the end of the year. The graph below shows the monthly trend we see in home improvement applications.




Another Seminar Series Graduate

We are very pleased to congratulate Allan McDonald as the most recent graduate of the C.I.A. Services Seminar Series. Al completed the last of seven seminars when he attended Practical Deed Restriction Management in March. Al is President of the Community Association of the Highlands in First Colony and has been a tireless board member for many years. He always takes a positive approach to problems and has shared his experiences with other community leaders in the seminars.

Congratulations to Al on his graduation. We know he will enjoy the get-away gift that we give to all graduates.



Upcoming Seminars

The C.I.A. Services Seminar Series has two great seminars in April and May. This is our 7th year of presenting educational seminars for our board members and other community volunteers. Each seminar concentrates on the practical aspects of the topic and provides board members with background knowledge to help them in their decision making. We consistently receive positive feedback on the content and presentation. To view the seminar descriptions and full schedule, click here or visit the Library page of our website.

Each seminar begins at 6:00 p.m. and runs 2 hours. We provide deli sandwiches so you won't have to rush to eat dinner beforehand. You'll leave with knowledge you can use immediately and a great notebook with the seminar slides, samples and reference materials for your future reference and to share with others.

Board Member Orientation

This seminar is a must for all new Board members and a great refresher for seasoned veterans. It will help you get up to speed quickly by understanding your responsibilities and authorities. We'll review each of the documents that govern the way you do business. We'll give you an overview of the governing documents, basis of authority, conduct of meetings, elections, collections, deed restrictions, architectural control and many other important topics.

  • April 14, 2010 (Wednesday), 6:00 p.m. — Southwest Office
  • April 29, 2010 (Thursday), 6:00 p.m. — North Office
Essentials of Architectural Control

Your governing documents provide authority to regulate design and appearance of any construction, improvements or alterations within the community. This is a powerful authority with an obligation that it be used sensibly. This seminar will explain the range and limits of this authority, demonstrate the role of architectural guidelines, describe the interplay between deed restrictions issues and ACC issues, and touch on handling the tough ACC problems.

  • April 20, 2010 (Tuesday), 6:00 p.m. — Bandera Office
  • May 10, 2010 (Monday), 6:00 p.m. — Southwest Office
  • May 20, 2010 (Thursday), 6:00 p.m. — North Office

You can register at any time by calling 713-981-9000 or emailing seminars@ciaservices.com.



Community of the Month

We are proud of every one of our communities so it is always hard to find just one to highlight. We start by having each of our Community Managers write a nomination for one of their communities. We then read them and take a vote. Here are our most recent selections:

  • April - Atascocita West Community Improvement Association
    North Office - Brenda Alvarez, Community Manager
  • March - Traces Section II Community Improvement Association
    North Office - Brenda Ellington, Community Manager
  • February - Stable Gate Homeowners Association
    Southwest Office - Kim Easterling, Community Manager

To see the full story on these communities and to see the past winners, visit the Community of the Month page on our web site.



Anniversaries

Every month we appreciate the communities that are celebrating their anniversaries with us. Here are the clients that started with us in April.

  • Parkway Forest Property Owners Association — 24 years
  • Park Place Townhomes Homeowners Association — 20 years
  • Ridgepoint Community Improvement Association — 20 years
  • Pine Forest Village Community Association — 17 years
  • Hunterwood Village I Homeowners Association — 13 years
  • Colony Grant Homeowners Association — 10 years
  • Eagle Springs Commercial Association — 7 years
  • Fairfax Village Homeowners Association — 7 years
  • Marina Bay Park Community Association — 7 years
  • Sonoma Ranch Homeowners Association — 7 years
  • Summerwood Commercial Property Association — 4 years
  • Telfair Commercial Association — 4 years
  • Cypress Place Homeowners Association — 3 years
  • Cross Creek Ranch Community Association — 2 year

Our goal has always been to create a positive, long term relationship with all of our client communities. We are very proud to be managing all of these communities.



Employee Spotlight

  • Congratulations to Rhonda Culbreth, an administrative assistant and stockholder at our North Office on her 20th anniversary with C.I.A. Services. Rhonda is a valued employee who has worked at each of our Houston offices in a variety of positions.
  • Congratulations to our newest stockholder, Eva Palkin, our North Office receptionist who celebrates her 5 year anniversary this month.
  • Thank you to Libby Hodges, Candace DeRousselle, Brenda Alvarez and Brenda Ellington for teaching our March Practical Deed Restriction Management seminars from our C.I.A. Seminar Series.

  • Rhonda Culbreth Eva Palkin Libby Hodges
    Candace DeRousselle Brenda Alvarez Brenda Ellington


    C.I.A. Services, Inc.
    www.ciaservices.com

    Toll Free: 866-219-0563
    Southwest Office

    9800 Centre Parkway, Suite 625
    Houston, Texas 77036-8294

    Phone: 713-981-9000
    Fax: 713-981-9090
    North Office

    8811 FM 1960 Bypass, Suite 200
    Humble, Texas 77338-4023

    Phone: 281-852-1700
    Fax: 281-852-4861
    Bandera Office

    465 Bear Springs Road
    Pipe Creek, Texas 78063-3178

    Phone: 830-535-6222
    Fax: 830-535-4265

    (c) 2010 C.I.A. Services, Inc.