On July 13th, the employees and staff of C.I.A. Services gathered at Cafe Adobe in Sugar Land to hear exciting news from the company's Board of Directors. More than 70 people attended to see the audio-visual presentation from Ralph Troiano, Tina Jameson, Renea Miksch and Laura Tate entitled "Pathway to the Future". It was also a time to recognize all of our great employees and visit with staff members from both offices.

Over the next year, numerous changes will be occurring which will enhance our organizational structure and the services we can provide to our communities. We highlight each of these topics in upcoming issues of eNews Monthly.

• North Office Relocation
• New Technology
• Customer Service Center
• Paperless Operations
• Centralized Accounting
• New Support Office Opening

Our first topic of the evening was our North Office Relocation. For the last 19 years, we have been fortunate to share an office building with the Lake Houston Church of the Nazarene on FM1960 between I-59 and Lake Houston. Unfortunately, the church needed additional space so we will be moving several miles to just west of Deerbrook Mall on FM1960. We are moving into a brand new office building built by Citizens Bank and will occupy most of the 2nd floor. We expect to be in our new facility by the end of September.

"Nothing Happens Unless First A Dream" - Carl Sandburg

Thousands of citizens across the greater Houston area are celebrating National Night Out with their neighbors and law enforcement authorities on Tuesday, August 7th. It's our chance to take a bite out of crime by getting to know your neighbors and keeping an eye out for suspicious activity around the neighborhood. This will be the 24th year for National Night Out and it gets bigger every year.

You can coordinate a NNO event at a central location in your community with simple refreshments like hotdogs or pizza. Or you can have a grand party with moonwalks, games, food booths and guest speakers. Or you can encourage neighbors to put on their own block parties. Local law enforcement agencies can be very helpful in coordinating NNO events. Police officers and elected officials enjoy visiting NNO events throughout the community so let them know where you will be and they will come.

For more information and ideas, visit the National Night Out website at http://www.nationaltownwatch.org/nno/.

If you take photos of your NNO event and would like them posted on your community pages of our web site, please email them to eNewsMonthly@ciaservices.com. Here are a few photos of fun from community parties a few years ago.

The 2007/2008 schedule of seminars was announced last month in the 5th year of our popular C.I.A. Services Seminar Series. We have trained nearly 500 students so far and have received very positive feedback on the content and presentation. Our goal is to provide timely and convenient educational opportunities to help you with your duties. Click here to view the seminar descriptions and schedule.

Each seminar begins at 6:30 p.m. and runs 2-1/2 hours. Since we always provide deli sandwiches, you won’t have to rush to eat dinner beforehand. You’ll leave with knowledge you can use immediately and a great notebook with the seminar slides, samples and reference materials. Since we are approaching budget time, August and September are devoted to that topic.

"Super-Budgeting" is our term for preparing a comprehensive long term budget and business plan. This isn't something you do on the back of an envelope an hour before the budget meeting. We'll break the process down into understandable components and show you how assets and reserves fit in the picture. We'll start with a simple question that very few people can answer correctly: "How much money should our Association have in the bank?" By the end of the seminar, you'll know the correct answer for your Association. This is a critical seminar to take before you start looking at budgets.

• August 9, 2007 (Thursday), 6:30 p.m. — Southwest Office
• August 14, 2007 (Tuesday), 6:30 p.m. — North Office
• September 10, 2007 (Monday), 6:30 p.m. — Southwest Office
• September 26, 2007 (Wednesday), 6:30 p.m. — North Office

You can register at any time by calling our Southwest Office at 713-981-9000 or emailing us at seminars@ciaservices.com.

C.I.A. Services created the Electricity Savings Program (ESP) with Tara Energy to provide a program for our communities and all residents that will save money without hidden surprises. As of the end of June, 37 of our communities have enrolled a total of 233 electric meters in the program. Along with the residential subscribers in our program, a total of 250,018 kwh of electricity was in the 2nd quarter of 2007 alone. The aggregate cost of electricity was $18,682. Based on an estimate of prevailing rates during this period, we estimate approximately $10,000 was saved by our communities and residents in April, May and June.

ESP is saving money for our clients. Those that signed on when we introduced our program last October have locked in rates for up to four years. Commercial accounts (i.e. the community common areas) have rates as low as 6.95 cents per kwh. Currently, residential accounts can lock in for 3 years at 9.10 cents per kwh. All new accounts receive a $25 credit on their first bill.

For more information on ESP including current rates and options, click here. So what are you waiting for? Think ESP and save!

We are proud of every one of our communities so it is always hard to find just one to highlight. We start by having each of our Community Managers write a nomination for one of their communities. We then read them all take a vote. Here are our most recent selections:

• August — Woodforest North II Homeowners Association
  North Office — Diane Piper, Community Manager
• July — Townewest Community Improvement Association
  Southwest Office — Olga Martinez, Community Manager
• June — Ashford Lakes Community Improvement Association
  Southwest Office — Allyson Abbott, Community Manager

To see the full story on these communities and to see the past winners, visit the Community of the Month page on our web site.

Every month we appreciate the communities that are celebrating their anniversaries with us. Here are our clients that started with us in August.

• Country Colony Community Improvement Association — 12 years
• Covington Bridge Community Association — 4 years
• Glen Park Homeowners Association — 3 years
• Royal Palms Homeowners Association — 3 years
• Hunters Glen Section V Homeowners Association — 3 years
• Homeowners Association of Eagle Point Estates — 1 year
• Telfair Community Council — 1 years

Our goal has always been to create a positive, long term relationship with all of our client communities. We are very proud to be managing all of these communities.

• Congratulations to three of our North Office employees who are celebrating anniversaries with C.I.A. Services. Kim Easterling and Angie Thomas both joined us 9 years ago. And our newest stockholder, Annette Escarenio, joined us 5 years ago.
• We are very pleased to welcome back three former employees. Tony Victorino, a founding partner of C.I.A. Services, is back after 9 years out of state and will be a Community Manager at our Southwest Office. Linda Morris and Patty Tate have rejoined us as Administrative Assistants at our North Office.
• We have three new stars at our Southwest Office. Leslie Baldwin has joined us as a Community Manager, Alisa Staples as an Administrative Assistant and Crystal Lemley as a Bookkeeper.

Kim Easterling		Angie Thomas		Annette Escarenio
Tony Victorino		Linda Morris		Patty Tate
Leslie Baldwin		Alisa Staples		Crystal Lemley