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C.I.A Services, Inc.
Systems. Structure. Stewards.
Professional Community Association Management Since 1984
" I am very pleased with what you are doing at C.I.A Services to make my neighborhood a safe one. You are doing a great job at C.I.A Services and it is not going unnoticed. I am proud to see my HOA dues are going towards a management company that is doing a lot to make my community safe."
Homeowner
Home > Resources > Library

Our library is filled with articles that are helpful to homeowners, Board members, volunteers and everyone else that lives in a community association. Everything in the library is used with the permission of the author. Enjoy your browsing.

2012 eNews Monthly
February 2012 Hockey Night, Website News, Busy Year, Seminar Series, Community of the Month - Legends Run, Anniversaries, Employee Spotlight
January 2012 2012 Seminar Series, New Legislation in Place, Countdown to Hockey Night, Community of the Month - Summerwood, New Communities, Anniversaries, Employee Spotlight
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2011 eNews Monthly
December 2011 Community Spotlight - Bay Pointe, Website Highlights, Hockey is Cool in Texas, Community of the Month - Courtyard Westway, New Communities, Anniversaries, Employee Spotlight, In Memoriam
November 2011 New Website Debut, Legislation Seminars Spread the Word, Hockey Night is Back, November Seminars, Community of the Month, New Communities, Anniversaries, Employee Spotlight
September 2011 Legislation Seminars, Community Spotlight: Comanche Cliffs, Volunteer Recognition, Space Shuttle Tribute, Seminar Schedule, Community of the Month, Anniversaries, Employee Spotlight
August 2011 There’s No Place Like Home, Community Spotlight: Atascocita West, On the Leading Edge, CAI Radio Show, Seminar Schedule, Community of the Month, Anniversaries, Employee Spotlight
July 2011 Pirates of the Medina, New Legislation Seminar, Volunteer Recognition, Coming Soon, No Phishing, Community of the Month, Anniversaries, Employee Spotlight
June 2011 Community Spotlight: Oak Cliff Place, Legislative Recap, Relay for Life, Tomball Red Sox, Youth Sports Expo, Calder Cup Dreams, Seminar Schedule, Community of the Month, Anniversaries, Employee Spotlight
May 2011 Community Spotlight: Eastpoint, Volunteer Recognition, Financial Options, Upcoming Seminars, Community of the Month, Anniversaries, Employee Spotlight
April 2011 Community Spotlight: Hunterwood Village II, Celebrate Arbor Day, Upcoming Seminars, Community of the Month: Valley Lodge, Anniversaries, New Communities, Employee Spotlight
March 2011 Community Spotlight: Atascocita North, Working for You, Hockey Night Winners, Back in Session, FHFA Proposal Update, Upcoming Seminars, Community of the Month: Morningside Place, Anniversaries, New Communities, Employee Spotlight
January 2011 Community Spotlight - Indian Shores, Our New Southwest Office, Olympic Connection, Hockey Night Fun, Seminar Series Resumes, Community of the Month, Anniversaries, New Communities, Employee Spotlight
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2010 eNews Monthly
December 2010 Headlines: Radio Star, Cheetah Soccer Rolls, Chef’s Throwdown, We’re Moving, Hockey in Texas, Community of the Month, Anniversaries, New Communities, Employee Spotlight
November 2010 Headlines: Proud Veteran, We’re Moving, FHFA Proposal Update, Hockey Nights Are Coming, Community of the Month, Anniversaries, New Communities, Employee Spotlight
September 2010 Headlines: Displaying the Flag , National Night Out, Farmer’s Market, Hockey Nights Set, Upcoming Seminars, Community of the Month, Anniversaries, New Communities, Employee Spotlight
August 2010 Headlines: Irrigation Savings, CAI Trade Show, In Memoriam, Upcoming Seminars, Community of the Month, New Communities, Anniversaries, Employee Spotlight
July 2010 Headlines: Bandera Riverfest, Pathway to the Future Update, Website Outage, New Seminar Series Schedule, Community of the Month, New Communities, Anniversaries, Employee Spotlight
June 2010 Headlines: Community Spotlight - Parkway Forest, New Pool Safety Rules, Upcoming Seminars, Community of the Month, Anniversaries, Employee Spotlight
May 2010 Headlines: Processing Home Sales, Community Association Fundamentals, In Memoriam, Upcoming Seminars, Community of the Month, Anniversaries, Employee Spotlight
April 2010 Headlines: We Will Rampage, Home Improvements Booming, Another Seminar Series Graduate, Upcoming Seminars, Community of the Month, Anniversaries, Employee Spotlight
March 2010 Headlines: Hockey Night Replay, Freeze Damaged Landscaping, Political Signage, Tax Time is Upon Us, Upcoming Seminars, Community of the Month, Anniversaries, Employee Spotlight
February 2010 Headlines: Community Investments, Face Off in Houston, CCUCA Trade Show, Upcoming Seminars, Community of the Month, Anniversaries, Employee Spotlight
January 2010 Headlines: What a Busy Year!, Project Highlight - Colony Grant, New Accounts Payable Option, Hockey Night in Houston, CCUCA Trade Show, Community of the Month, Anniversaries, Employee Spotlight
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2009 eNews Monthly
December 2009 Headlines: Branch Manager Promotion, Christmas Spirit, Seminar Series Graduate, Get Ready for Some Hockey, Website Maps, In Memoriam, Community of the Month, Anniversaries, Employee Spotlight
November 2009 Headlines: Anniversary Celebration, Buying Electricity, Hockey Nights 2010, Santa Calling, Upcoming Seminars, Community of the Month, Anniversaries, Employee Spotlight
October 2009 Headlines: RedDog, Economy Affects HOAs, Free Discounts, Upcoming Seminars, Community of the Month, Anniversaries, Employee Spotlight
September 2009 Headlines: Gathering Volunteers, The Super Budgeting Process, Hill Country Consulting, Hockey Nights Are Set, Consumer Handbook, Silver Anniversary, Upcoming Seminars, Community of the Month, Anniversaries, Employee Spotlight
August 2009 Headlines: Green Communities, Silver Anniversary, New Seminar Series, Community of the Month, Anniversaries, Employee Spotlight
July 2009 Headlines: Management Certificates, National Night Out, Upcoming Seminars, Community of the Month, Anniversaries, New Communities, Employee Spotlight
June 2009 Headlines: Legislative Update, New Graduate, Upcoming Seminars, Community of the Month, Anniversaries, New Communities, Employee Spotlight
May 2009 Headlines: Good Intentions, Pool Safety Compliance, Community Manager Meetings, Upcoming Seminars, Community of the Month, Anniversaries, Employee Spotlight
April 2009 Headlines: Hockey Night is a Blast, Don’t Park on the Grass, Legislative Update, Upcoming Seminars, Community of the Month, Anniversaries, Employee Spotlight
February 2009 Headlines: CCUCA Trade Show, Hockey Night Times Two, What a Busy Year, Project Highlight - Oyster Point, Legislative Update, Upcoming Seminars, Community of the Month, Anniversaries, New Communities, Employee Spotlight
January 2009 Headlines: Are You Ready for Some Hockey, Are Your Investments Safe, Back in Session, Upcoming Seminars, CAI Upcoming Events, Community of the Month, Anniversaries, New Communities, Employee Spotlight
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2008 eNews Monthly
October 2008 Headlines: Hurricane Ike Hits Hard, Upcoming Seminars, The Puck Has Dropped, CAI Upcoming Events, Community of the Month, Anniversaries, Employee Spotlight
September 2008 Headlines: Hockey Night is Back!, Upcoming Seminars, Outstanding Volunteer, New Federal Pool Safety Law, National Night Out, Energy Market Update, Community of the Month, New Communities, Anniversaries, Employee Spotlight
August 2008 Headlines: New Seminar Series, Outstanding Volunteers, National Night Out, Electricity Savings Program, Community of the Month, New Communities, Anniversaries, Employee Spotlight
July 2008 Headlines: Bandera Office Opens, Home for Our Heros, Outstanding Volunteer, National Night Out, Community of the Month, Upcoming Seminars, New Communities, Anniversaries, Employee Spotlight
June 2008 Headlines: Outdoor Theatre Fun, National Night Out, Spam a Lot, Bandera Office Update, Community of the Month, Upcoming Seminars, New Communities, Anniversaries, Employee Spotlight
May 2008 Headlines: Project Highlight - Pine Brook Wetlands Restoration Project, Making a Better Community - Telfair Charity of Your Choice Walk, Bandera Office Update, Community of the Month: Quail Green South, Upcoming Seminars, New Communities, Anniversaries, Employee Spotlight
April 2008 Headlines: Hockey Night Fun, North Office Open House, New Office Construction, Project Highlight: Colony Creek Village, New Board Package Format, Community of the Month: Brazos Lakes, Upcoming Seminars, CCUCA Trade Show, Upcoming Seminars, New Communities, Anniversaries, Employee Spotlight
January 2008 Headlines: Pathway to the Future, New Branch Manager, Busy Year 2007, Countdown to Hockey Night, Project Highlight: Woodforest North II Monuments, Making a Better Community: Eagle Springs Christmas, Community of the Month: Valley Lodge, CCUCA Trade Show, Upcoming Seminars, Electricity Savings Program, New Communities, January Anniversaries, Employee Spotlight
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2007 eNews Monthly
December 2007 Headlines: Pathway to the Future - part 5 of 6, The Spirit of Giving Back, Choosing Charities, DR Performance, Face Off, Upcoming Seminars, Electricity Savings Program, Community of the Month, New Communities, December Anniversaries, Employee Spotlight
November 2007 Headlines: Pathway to the Future - part 4 of 6, New Office Opens, The Aeros Need You, Electricity Savings Program, Community of the Month, New Communities, November Anniversaries, Employee Spotlight
October 2007 Headlines: Pathway to the Future - part 3 of 6, Upcoming Seminars, Hockey Night Is Back!, Electricity Savings Program, Community of the Month, New Communities, October Anniversaries, Employee Spotlight
September 2007 Headlines: Pathway to the Future - part 2 of 6, Water Savings, Upcoming Seminars, ESP Update, Community of the Month, New Communities, September Anniversaries, Employee Spotlight
August 2007 Headlines: Pathway to the Future - part 1 of 6, National Night Out, Upcoming Seminars, ESP Update, Community of the Month, August Anniversaries, Employee Spotlight
July 2007 Headlines: National Night Out, New Seminar Schedule, 4th of July Festivities, Let There Be CFL Light, Electricity Cost Savings, Community of the Month, July Anniversaries
June 2007 Headlines: Summer Fun in the Sun, Mow or Go to Jail, Upcoming Seminars, Rising Energy Costs, Community of the Month, June Anniversaries, Employee Spotlight
May 2007 Headlines: Session Rolls to a Close, Graduation Time, Upcoming Seminars, Save Money on Electricity, Community of the Month, May Anniversaries, Employee Spotlight
April 2007 Headlines: Star Students, Aeros Win in a Shootout, Caution Legislation Ahead, Work Work Work, Upcoming Seminars, Save Money on Electricity, Online Payments, Community of the Month, April Anniversaries, Employee Spotlight
March 2007 Headlines: Countdown to Face-Off, Great Seminars Coming Up, Legislative Update, Paying for Today - Preparing for Tomorrow, Save Money on Electricity, Online Payments, Community of the Month, March Anniversaries
February 2007 Headlines: CCUCA Trade Show, Key Seminars on the Calendar, The Great Escape, He Shoots - He Scores!, Save Money on Electricity, Online Payments, Community of the Month, February Anniversaries, Employee Spotlight
January 2007 Headlines: What a Busy Year!, Seminar Series, Twenty-One Years Later, Countdown to Face Off, Save Money on Electricity, Online Payments, Community of the Month, New Communities, January Anniversaries, Employee Spotlight
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2006 eNews Monthly
December 2006 Headlines: Online Payments, Giving Something Back, Think ESP and Save, Hockey Night 2007, The Legislature is Back, Seminar Series, Community of the Month, New Communities, December Anniversaries
November 2006 Headlines: Think ESP and Save, 55 Wonderful Years, Halloween Capers, Upcoming Seminars, Houston Hockey is Hot, Community of the Month, New Communities, November Anniversaries
October 2006 Headlines: CAI Trade Show, Political Signage, Upcoming Seminars, Are You Ready for Some Hockey?, Community of the Month, New Communities, October Anniversaries
September 2006 Headlines: Introducing Community Association Banc, Upcoming Seminars, Smart Irrigation Systems, Hockey Night is Back!, Community of the Month, New Communities, September Anniversaries, Employee Spotlight, In Tribute to a Great Man
August 2006 Headlines: New Seminar Series Schedule is Released, New Federal Law Regarding the American Flag, An Environment Approach to Grounds Maintenance, August Community of the Month: Summerwood, New C.I.A. Services Communities, August Anniversaries, National Night Out 2006, New Look to eNews Monthly Employee Spotlight
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Training
Board Orientation This seminar was presented at the 2008 CCUCA Trade Show & Seminars by Libby Hodges and Laura Tate. It is a great introduction for new board members.
Advanced Topics for Board Members This seminar was presented at the 2008 CCUCA Trade Show & Seminars by Kim Easterling and Renea Miksch. It covers a number of more complicated topics facing community associations.
Practical Deed Restriction Management
Paying for Today, Preparing for Tomorrow This is very nice PowerPoint presentation made by Ralph Troiano at the 2007 CCUCA Seminars and Trade Show. The seminar reviews the basics of fund accounting for community associations and how to calculate reserve fund requirements.
Creating a Super Budget This article by C.I.A. Services President, Ralph Troiano, describes the budgeting process and provides an easy-to-understand description of reserve funds and how to calculate the proper fund levels. This is a great article for Board members to read.
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Landscaping Information
Texas Native Plants This is the handout from a talk Heidi Sheesley did at the AWBD conference in Corpus Christi June 24-26, 2004.
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Emergency Preparedness
Are You Ready? This is a comprehensive FEMA guide for preparations and recovery from natural disasters. It covers the full spectrum from things we experience in south Texas (hurricanes, tornadoes and floods) to to things we don’t (wildfires, earthquakes and tsunamis). It is a big download at 21 MB.
FEMA Help After A Disaster This is the official FEMA guide to help and resources available after a disaster. More information and updates are available at www.FEMA.gov.
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Insurance
Risk Management This presentation by Ralph Troiano at the 2003 CCUCA Seminar & Trade show covers all aspects of risk management including using insurance to transfer risk.
Directors & Officers Liability This article by Mark Conner summarizes the main provisons of a Directors & Officers Liaibility insurance policy. This is one of the most important policies for an Association to protect its volunteers.
Association Insurance Policies This article by Mark Conner reviews the various insurance policies that should be considered for community associations. It describes the main provisions of each policy.
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Legislation
Texas Non-Profit Corporation Act
Texas Property Code - Chapter 201
Texas Property Code - Chapter 202
Texas Property Code - Chapter 203
Texas Property Code - Chapter 204
Texas Property Code - Chapter 205
Texas Property Code - Chapter 206
Texas Property Code - Chapter 207
Texas Property Code - Chapter 208
Texas Property Code - Chapter 209
Texas Property Code - Chapter 210
Texas Property Code - Chapter 211
Charitable Immunity and Liability Act of 1987
Overnight Parking of Commercial Vehicles
Texas Pool & Spa Standards adopted July 1, 2004
Texas Constitution and Statutes Search
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Event Photos
Bandera Riverfest 2010
CCUCA Trade Show 2003
CCUCA Trade Show 2004
Hockey Night with the Houston Aeros 2003
Hockey Night with the Houston Aeros 2004
Hockey Night with the Houston Aeros 2005
Hockey Night with the Houston Aeros 2006
Hockey Night with the Houston Aeros 2007
Hockey Night with the Houston Aeros 2008
Hockey Night with the Houston Aeros 2009
Hockey Night with the San Antonio Rampage 2009
Hockey Night with the Houston Aeros 2010
Hockey Night with the San Antonio Rampage 2010
Hockey Night with the Houston Aeros 2011
Hockey Night with the San Antonio Rampage 2011
Hockey Night with the Houston Aeros 2012
National Night Out 2004
National Night Out 2005
National Night Out 2006
National Night Out 2007
20th Anniversary Celebration
25th Anniversary Celebration
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C.I.A. Services Seminar Series
Man Teaching Class
We are pleased to present a series of seminars for our community leaders throughout the year. See the seminars descriptions and  schedules through July 2011.


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Protect Your Volunteers Too
Man Teaching Class
Don’t let your volunteers, committee members, trustees, employees or executives become legally obligated to pay as a result of error, omission, neglect, or breach of duty. You can protect yourself with must-know risk management techniques and must-have insurance.


See Insurance, Information »
Emergency Ready?
Man Teaching Class
Hurricanes, tornadoes, floods and more... natural disasters will visit Texas again. FEMA has prepared two comprehensive guides covering natural disaster preparations, resources, and recovery resources. Every community association should have these at hand.


More »
Texas Native Plants
Man Teaching Class
Looking for some Texas tough, attractive, low maintenance, adaptable, water smart plants? Heidi Sheesley gives you solutions for shade, screening, color... attracting hummingbirds, butterflies, birds... see


Landscaping Information »

Did you know?

C.I.A. Services is now managing communities in San Antonio and the Hill Country.

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